Refund policy

📦 Luis’s Locker Refund & Return Policy

At Luis’s Locker, we stand behind every stitch, print, and package. If you’re not fully satisfied with your order, we’ve got your back.

✅ Return & Refund Eligibility

We accept returns on unused, unworn, and unwashed items within 30 days of delivery for a full refund.

To be eligible:

• Item must be in original condition
• Tags must still be attached (if applicable)
• Proof of purchase required (order # or receipt)

🔁 How to Start a Return

Email us at support@luisslocker.com with:

• Your order number
• Reason for return
• Photos (if the item is damaged or incorrect)

We’ll send return instructions your way.

💸 Refunds

Once we receive and inspect the item:

• Approved refunds will be issued to your original payment method within 7–10 business days
• We’ll notify you once your refund is processed

🚫 Non-Refundable Items

• Items marked Final Sale
• Gift cards
• Custom or personalized items

🛍 Exchanges

Want a different size or color? We recommend placing a new order and returning the original for a refund.

Questions?

We’re here to help at support@luisslocker.com